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Organizer Account Setup

Setting up your organizer account is quick and secure — get started in minutes to unlock event creation tools. Whether you’re starting fresh or joining an existing team, ECTickets makes onboarding seamless. If you already have a regular attendee account, you can upgrade it to organizer status without losing your data.

Tip

Need help? Our Support team  is available.

Ways to Access the Organizer Sign-Up Page

You can begin the process through two convenient paths:

  1. From the ECTickets Footer:

    • On any page of the ECTickets site, scroll to the bottom and look for the “Account” section.
    • Click “Create Organizer Account” link.
    • This takes you directly to the dedicated sign-up form.

    Footer Sign-Up Link
    Screenshot: Highlighted “Sign Up” link in the footer

  2. Via Team Invitation:

    • If an administrator from an existing Organizer Team invites you, you’ll receive an email with a unique invitation link.
    • Click the link to pre-fill the sign-up form (including the invitation code) and join their team automatically.
    • This is ideal for collaborators, staff, or co-organizers.

Step-by-Step Sign-Up Process

Follow these steps to create or upgrade your account. The process ensures email ownership and team affiliation.

1. Fill Out the Sign-Up Form

  • Navigate to the organizer sign-up page (via footer or invitation).
  • Enter your email address and create a strong password (at least 8 characters).
  • Toggle “Create Organizer Account” to Yes (pre-checked).
  • If joining via invitation, the invitation code auto-fills — no manual entry needed.
  • If you have an existing attendee account:
    • Use the same email to sign up.
    • Enter your original password to verify and link accounts.
  • Click “Sign Up” to submit.

Use a business email for organizer accounts. Passwords are hashed and never stored in plain text.

2. Verify Your Email

  • Immediately after submission, we’ll send a verification email to the provided email address.
  • Check your inbox (and spam folder) for the “電子郵件驗證 - ECTickets” email.
  • Click the 立即驗證 inside the email to confirm ownership.
  • If the email doesn’t arrive within 30 minutes, return to the sign-in page and sign in with your credentials to resend the verification email.

3. Account Activation and Team Assignment

  • Upon clicking the link, your account activates instantly.
  • If via invitation: You’re automatically added to the inviting team’s dashboard with appropriate permissions (e.g., user or administrator).
  • If no invitation: A new Organizer Team is created just for you, with full admin access.

What Happens Next?

  • Dashboard Access: Log in to Dashboard  to buy an event token and start creating.
  • Team Roles: Admins can manage invites and permissions post-setup.
  • Troubleshooting:
    • No email? Resend from the sign-in page by logging in again 30 minutes later or check spam.
    • Existing account issues? Use “Forgot Password” to reset.
    • Invitation expired? Ask the admin to resend.

If you have a non-organizer account, the upgrade preserves your attendee history (e.g., past tickets). Just enter your original password during setup — no new email needed.

Once set up, proceed to Event Creation to launch your first event.