Attendee Account Setup
Setting up your attendee account is quick and secure — get started in seconds to save tickets, track orders, and get personalized recommendations. Whether you’re signing up fresh or converting from a guest checkout, ECTickets keeps it simple.
No existing account? No problem — guest mode works too, but signing up unlocks full features.
Tip
Need help? Our Support team is available.
Ways to Access the Sign-Up Page
You can create an account through these easy entry points:
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From the top-right navigation:
- On the main site, click “Sign In” in the top-right navigation and click the “Sign Up” button at the bottom of the sign-in page.
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From the footer:
- On the main site, scroll to the footer and click the “Sign Up” link under “Account.”
Step-by-Step Sign-Up Process
Follow these steps to create or upgrade your account. The process verifies email ownership for security.
1. Fill Out the Sign-Up Form
- Navigate to the sign-up page (via homepage, or footer).
- Enter your email address and create a strong password (at least 8 characters).
- Click “Sign Up” to submit.
Passwords are hashed and never stored in plain text.
2. Verify Your Email
- Right after submission, we’ll send a verification email to your address.
- Check your inbox (and spam folder) for the “電子郵件驗證 - ECTickets” message.
- Click the “立即驗證” link inside to confirm ownership.
- If the email doesn’t arrive within 30 minutes, return to the login page and login with your credentials to resend the verification email.
3. Account Activation
- Upon clicking the link, your account activates immediately.
What Happens Next?
- Order History Access: Go to Order History to manage tickets and payments.
- Guest Upgrade: Any past guest orders with the same email address linked automatically — no data loss.
- Troubleshooting:
- No email? Resend from login after 30 minutes or check spam.
- Login issues? Use “Forgot Password” for a reset link.
Once set up, proceed to Browsing & Buying Tickets to grab your first event. Questions? Contact Us .